Support
Write to support@vymote.app — we answer within two working days. Please tell us your TV brand and model and what happened.
Connecting your TV
Vymote doesn’t find my TV
Turn the TV on and make sure your iPhone and TV are on the same Wi‑Fi network (not a guest network). Allow Vymote to use the Local Network: Settings → Privacy & Security → Local Network → Vymote. You can also enter the TV’s IP address — you’ll find it in the TV’s network settings.
Samsung
Choose your TV, then select Allow on the TV with its own remote. After that Vymote connects by itself. Samsung TVs from 2016 and newer are supported.
LG
Choose your TV and accept the request on the TV. If the TV asks again later, accept it again.
Roku
No confirmation is needed. If the buttons don’t work, on the Roku open Settings → System → Advanced system settings → Control by mobile apps and allow network access.
Android TV and Google TV
Choose your TV and type the 6-character code it shows. If Vymote says the TV doesn’t answer the remote service, open Google Play on the TV → My apps and update “Android TV Remote Service”, then try again.
Can Vymote control my TV without Wi‑Fi?
No. iPhone has no infrared, so Vymote works only with smart TVs on the same Wi‑Fi network.
Features
The remote, on your iPhone
Clickpad with OK, Back, Home, volume, channels and pause, with a gentle tap under your finger.
Type on the TV
Search with your iPhone keyboard or dictation — letters appear on the TV as you type.
TV apps and inputs
Open TV apps and switch HDMI inputs with one tap.
Sleep timer
Fall asleep to the TV: over the last minutes the sound fades to 30%, then the TV turns off. Your volume comes back next time.
Photos and videos on the TV
Show photos, slideshows and videos from your iPhone. They go straight to the TV over your Wi‑Fi and are never uploaded.
Widgets and Control Center
Power, volume and pause on the Home Screen, the Lock Screen and in Control Center.
Siri
“Turn off the TV with Vymote”, “Make the TV quieter with Vymote”.
Apple Watch
The remote on your wrist; the Digital Crown changes the volume.
Subscription
What is free and what is Vymote Pro?
The basic remote — power, volume, arrows, OK, Back and Home for one TV — is free forever. Vymote Pro adds the sleep timer (your first one is free), casting, the keyboard and TV apps, widgets, Siri, Apple Watch and every TV in your home.
How do I cancel or restore?
Cancel any time in Settings → your name → Subscriptions on your iPhone. To restore a subscription on a new iPhone, open Vymote → Settings → Subscription & Restore → Restore Purchases.
How do I get a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
Privacy
Vymote talks only to your TV on your home network. Read the Privacy Policy or write to privacy@vymote.app.